Appreciation & Retention Services

Keeping customers is more important than finding them

Our programs are designed to create effective communication, authentic appreciation, encourage repeat visits, and turn casual buyers into lifelong fans. Plus, we make it fun so engagement is strong.  We can work with what you already have in place or build something new – often combining multiple strategies for maximum impact.

Digital Stamp Card

A modern twist on the classic punch card –  no paper, no lost cards. Customers collect stamps digitally and earn rewards automatically, encouraging repeat visits without extra hassle. Better than point-based strategy because it is easier to understand and there is a fun element.

Transactional Discounts

Reward customers on the spot with instant discounts triggered by purchases or visits. This creates a sense of immediate value and makes customers more likely to return sooner.

Refer-a-Friend

Turn happy customers into brand ambassadors. Reward them when they introduce your business to friends, family, or coworkers. This grows your customer base through trusted recommendations.

VIP Text Marketing

Direct, permission-based text messages that put your offers, updates, and reminders in your customers’ hands instantly. Perfect for specials, events, and timely announcements that get noticed, and acted on.  This builds appreciation.

Digital Coupons

Easy to send, easy to redeem — no clipping or printing required. Digital coupons give customers a compelling reason to visit again, while allowing you to track redemptions and results.

Points Rewards

Seems to be commonplace now and synonymous with the word loyalty.  As you can see there are many other and better strategies now.  The fact is that points systems did not translate well to independents for several proven reasons.  We only recommend this to large franchises or chains.

Membership Plans

Panera Bread killed it with their coffee sip club.  Their food sales went up by 70% and currently 25% of their overall revenue comes from club members. Members feel valued and appreciated while enjoying special perks, discounts, or VIP access.

Cashback Rewards

Give customers a reason to choose you again and again. With cashback rewards, they earn a percentage back on purchases, which can be spent on future visits.

Creative Review Requests

Positive reviews build trust and attract new customers. We help you collect more 5-star reviews in a way that feels natural and engaging — increasing your visibility and credibility online.

Tailored for Your Business

The services are all mobile based, so customers don’t need to upload yet another APP.

People are APP fatigued.

They simply scan a QR Code and save the strategy in their digital wallet.  For texting messaging, they text a keyword to join and can opt-out at any time.

These strategies can work individually, but they’re even more powerful when combined into a comprehensive program. We design each solution to fit your brand, your customers, and your goals — so you can keep your best customers and win more like them.

Appreciation and Retention Services Pricing

Strategy                                                  Set-Up Fee     Monthly Fee Subscription
 

  • VIP Text Marketing Subscription                $ 149                     $ 95

Includes 2 Broadcast texts per month. Additional broadcasts would be $29 each when applicable

    • Plus 10 cents per MMS Text
    • Exclusive Local Text Line
    • 3 texts/mo. Additional $20 each
    • Plus 5 cents per SMS Text
  • Digital Stamp/Punch Card                         $ 50                     $ 50
  • Membership Plans                                       $ 50                     $ 50
  • Transactional Discounts                             $ 50                     $ 50
  • Digital Coupons                                            $ 50                     $ 50
  • Cashback                                                       $ 50                     $ 50
  • Refer-A-Friend                                             $ 50                     $ 50
  • Points Rewards                                            $ 50                     $ 50

Note:

  • One year annual agreement, then month to month thereafter.